Crystal Umbrella

Our induction process is simple. We collect all the necessary documents to ensure you are fully set-up on our system to receive payments.

Q: What is the induction process?
A: During the induction process we will ensure all the following documents are received and processed as necessary;

1. Contract of Employment – Agreed by you online*.
2. Fully countersigned Agency contract – Signed online* by all parties.
3. Eligibility documents and proof of address – Supplied by fax or e-mail.
4. Original P45 supplied by post. If you do not have a P45 please complete a P46 online by clicking here
* All online signing of agreements takes place in the Crystal Secure Document Exchange.

Q: Why do I need a P46?
A: You’ll only need to complete a P46 if you don’t have a P45 from your previous employer. If you don’t have a P45, your P46 can be completed on our Secure Document exchange by clicking here, this is the most secure way of transferring the data to us and ensures swift delivery. However, you can print the form below, fill in the details and post is back to Crystal.

Downloadable P46

Q: What eligibility documents do I need to send?
A: You’ll need to send eligibility documents according to your citizenship, see the downloadable files below:

UK or EEA Passport Holder
Non UK or EEA Passport Holder

Q: Where do I send my documents?
A: Send all of your documents directly to your Account Manager via e-mail or by fax to 845 226 2280. Your P45 must be an original; therefore you’ll need to post this to;
Crystal Umbrella, Bluecoats House, Bluecoats Avenue, Ware Road, Hertford, Herts, SG14 1PB.

For any further information on what documents you need to supply or any other questions you may have, please contact your Account Manager on 0800 848 8888.

To find out more

Simply give our experienced New Business Team a call today on 0800 848 8888, chat to us online or feel free to submit your query using our quick online form

Ready to join?

Call us on 0800 848 8888, download an application form or open an account online